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Kompetenzen

Über die Jahre habe ich Technologie-, Daten- und Business-Perspektiven miteinander verknüpft. Dieses Kompetenzprofil zeigt, wie sich technische Tiefe, operative Exzellenz und Führungserfahrung ergänzen, um datengetriebene Transformationen nachhaltig umzusetzen.

CRM & Fundraising-Technologien

Salesforce Nonprofit Cloud & Marketing Cloud

92%
7+ years Nonprofit Cloud, Apteco (Journey Builder, Email Studio), Tableau CRM, Fundraising-KPIs (ROMI, Donor Lifetime Value)

Customer Data Platforms (CDP)

90%
9+ years Segmentierung, Identity Resolution, Real-Time Personalisierung, CDP-Integrationen (Salesforce CDP)

Kampagnenautomatisierung & AI

88%
8+ years n8n, Langdock, Large Language Models (LLMs), Next-Best-Action-Engines, Predictive Analytics, Marketing Automation

CRM-Architektur

95%
15+ years Analytical CRM, Strategic CRM, Customer Intelligence, Compliance & Datenschutz (DSGVO, kirchliche Richtlinien)

AI & Cloud für Fundraising

AWS AI & Machine Learning

90%
7+ years AWS SageMaker (Predictive Modeling), AWS Bedrock (Generative AI), MLOps, Natural Language Processing (NLP)

Predictive Analytics & Data Science

88%
8+ years Spendersegmentierung, Churn Prediction, RFM-Analyse, Cluster-Modelle, Databricks

Data Engineering & Cloud

85%
8+ years AWS Glue, AWS Lake Formation, ETL/ELT-Pipelines, Airflow, dbt, Kafka, Data Lakes

Datenarchitektur & Cloud

Solution Architecture (AWS)

88%
7+ years AWS Certified Solutions Architect, CloudFormation, Serverless, IAM, VPC

SQL & Datenbanken

92%
15+ years PostgreSQL, Snowflake, BigQuery, Modellierung, Performance-Optimierung, Data Warehousing

Big Data & Analytics

85%
8+ years Apache Spark, Data Mining, Big Data Analytics

Projektmanagement & Strategie

Agile & Lean Delivery

90%
10+ years Scrum, Product Discovery, OKR, Certified Scrum Product Owner (CSPO)

Stakeholder- & Team Management

92%
15+ years C-Level-Steuerung, Change-Management, Team Leadership, Mentoring

Business Strategy & Requirements

85%
10+ years Business Analysis, Projektmanagement, Customer Data Strategy